The rules that keep every class running smoothly for every family, in plain view.
Fewer than 3 students means the group class is cancelled, unless arranged otherwise.
To ensure group classes arrangements are consistent, group classes require a minimum of 3 students; otherwise, the class will be cancelled. Subject to discussion with coach or admin to arrange if otherwise.
Tell us by 1.5 hours before class. No reply means the class goes ahead.
In the event of unusual weather conditions, the continuation of classes shall be determined by the parents no later than one and a half (1.5) hours prior to the scheduled class time. If no decision is communicated within this timeframe, the class shall proceed as scheduled, as the Coach would have commenced travel to the designated location.
If the class goes ahead in wet weather, we switch to dry-land drills.
In the event class continues in wet weather, dry land lesson drills will be implemented instead.
The class is cancelled, unless a replacement coach is available.
In the event that the Coach is unwell, the scheduled class shall be cancelled and will not be held. However, if another coach is provided subject to availability, parents will be informed and classes will carry on.
Send a medical certificate before the class is confirmed.
In the event that a student is unwell, parents or guardians are required to provide a certified Medical Certification prior to the confirmation of the class. Once a group message confirming the class has been sent, any last-minute changes or cancellations shall be considered a completed lesson.
Unless both sides agree in writing.
No lessons shall be conducted on official Public Holidays, unless otherwise agreed upon in writing by both parties.
Tell us about holidays at least 1 month ahead. Later changes count as a completed lesson.
In the event that a student has holidays, parents or guardians are required to provide notification at least one (1) month in advance. Any cancellations or changes made after the accepted timeline shall be considered as a completed lesson and will be deducted accordingly.
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